SMS Messaging Terms & Compliance
1. Program Description
This SMS messaging program provides appointment confirmations, reminders, follow-ups, and service-related updates to individuals who have booked an appointment with Country Oaks LLC via www.azvalleyserenityliving.com or through scheduling forms.
Users must explicitly opt in by checking a dedicated consent checkbox during form submission. Message content includes confirmations, scheduling updates, rescheduling notices, and customer support communication.
2. Cancellation Instructions
You may cancel SMS communications at any time by replying "STOP" to any of our messages. Once you do:
You will receive a confirmation of your opt-out
You will no longer receive SMS messages from us
To rejoin, re-submit your information through our booking form and opt in again
3. Support Information
If you experience any issues with the SMS program:
Reply "HELP" to get immediate assistance
Or contact us directly:
📞 (815) 721-1189
🕒 Available during normal business hours
4. Carrier Liability
Mobile carriers are not responsible for delayed or undelivered messages.
5. Message & Data Rates
Standard message and data rates may apply depending on your mobile provider and text plan.
Message frequency will vary based on your appointment activity and interaction with our services.
6. Supported Carriers
This SMS program works with all major U.S. wireless carriers including:
AT&T
Verizon
T-Mobile
Sprint
And most regional carriers
7. Age Restriction
You must be 18 years or older to use our SMS communication services.
8. Privacy Policy
For privacy-related details, please review our Privacy Policy.
We comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines for responsible SMS communication.
General Terms
Use of the Site
This website, www.azvalleyserenityliving.com, is owned and operated by Country Oaks LLC ("we", "our", or "us").
By using this site, you agree to abide by these Terms of Service, our Privacy Policy, and any other terms disclosed on specific service or product pages.
Your use of this website, whether automated or manual, signifies your agreement to these terms.
Right to Update Terms
We reserve the right to change, revise, or update these Terms of Service at any time. Updates will be posted on this page with a revised effective date. Continued use of the site after updates constitutes acceptance of those terms.
Intellectual Property Rights
Our Limited License to You
All site content — including text, logos, designs, graphics, and software — is the intellectual property of Country Oaks LLC and its licensors, protected by copyright and other intellectual property laws.
You may:
View and download content for personal, non-commercial use
You may not:
Reproduce, modify, republish, distribute, or exploit the content for commercial purposes without prior written consent
Your License to Us
If you submit content (e.g., testimonials, comments, social posts) through our website or associated platforms, you affirm you have rights to that content and grant us permission to use, reproduce, and display it without restriction.
Disclaimers
We may link to third-party websites for convenience. These are not endorsements. We are not responsible for their content, products, or privacy policies.
All services and content on this website are provided "as is" without warranties of any kind, express or implied.
Limitation of Liability & Indemnity
By using this site or our services, you agree to indemnify and hold harmless Country Oaks LLC, its team, and affiliates from any legal claims, damages, or liabilities arising from:
Breach of these Terms
Improper use of the website or SMS service
Violations of third-party rights
Online Transactions
If you purchase services or products via the site:
You may be redirected to third-party vendors
We are not liable for vendor service quality, errors, or transaction issues
Your dealings with vendors are strictly between you and them
Account Creation & Responsibility
You may be required to create an account to use certain features. You agree to:
Provide accurate and up-to-date info
Keep login credentials secure
Notify us of any unauthorized access
Termination Clause
We reserve the right to suspend or terminate your access if you violate these Terms of Service. Upon termination, all rights granted to you cease.
Governing Law
These Terms are governed by the laws of the State of Arizona (or the state where the facility is physically located if different). Any disputes will be handled in accordance with those laws, with jurisdiction limited to that region.
Contact Information
For questions or concerns about these Terms of Service, contact:
Country Oaks LLC
📞 (815) 721-1189
✉️ [email protected]
🌐 www.azvalleyserenityliving.com